A well-known smartwatch manufacturer is still struggling. Overheating caused burns to a number of other Fitbit users, according to reports. The company now has to answer to a court in the United States.
Fitbit, a Google company, appears to be having major issues with its devices overheating. Watches from the Fitbit Versa and Fitbit Sense product lines are now now affected, according to “Ars Technica.” Fitbit Ionic smartwatches were recalled for the same reason a few weeks ago.
A defective battery was discovered to be the source of the issues at the time. 78 users were determined to have burns in the United States alone. Two of the instances were third-degree burns, while the other four involved second-degree burns. Other gadgets appear to be affected as well.
Following a big smartwatch recall, Google appears to be refusing to issue refunds.
Owners of a Fitbit Versa Light and a Fitbit Versa 2 in the United States are now complaining. They, too, have been burned. Fitbit, on the other hand, frequently blames “skin irritation” or “friction” for the injuries.
In addition to harming consumers, the actions also address Google’s treatment of fitness watch buyers. Customers should have been given a complete refund of their purchase price. Apparently, a large number of users are yet to get their funds.